CUSTOMER RETENTION
Build a unified omni channel CRM programme using our insights to deliver relevant messages and understand how your customers' use your services.
CRM IMPLEMENTATION
Using integrated data from customers’ omni-channel behaviour to target, communicate and engage with your audience effectively.
CRM STRATEGY
Valuing and engaging existing customers by maintaining relevant conversations and deploying trigger based marketing.
RETENTION MODELLING
Reducing attrition and optimising CRM budgets by targeting the right people at the right time.
CROSS SELL & UP SELL MODELLING
Capitalising on cross sell and up sell opportunities to encourage the increase of multi-product customers.